Foundations
How to start an online community for UK freelance consultants
A practical guide to starting an online community for UK freelance consultants, covering format, moderation, data protection, IR35 talk and costs.
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Foundations
Foundations
Four community management business models compared by cost and risk
Compare in-house, managed-service, hosted-platform and open-source community models by control, staffing, cost exposure and operational risk.
Foundations
How to assess paid community work opportunities in the UK, from customer education to migration
Assess paid community work opportunities in the UK: customer education, membership, feedback, moderation, intelligence and migration by testing owner and evidence.
Foundations
The signs an organisation needs community management before anyone asks for it
Identify ten observable signs of demand for community management in England, from member behaviour and support pressure through to governance risk.
Foundations
Community management foundations in England: models and law
Community management foundations in England: four operating models, the law and regulators that apply, budget lines and six checks before you release spend.
Foundations
Before you launch a community offer, test need, scope, data, moderation and exit
Use this market-entry checklist to test an English community offer, covering member need, service scope, data, moderation, security and exit.
Foundations
What England's community management market is worth, and why nobody can say exactly
Estimate England's community management market from defined buyer groups, public business data and documented assumptions, without inventing a total.