Strategy
Community management: choosing between public social, private messaging and your own forum
Compare public social, private messaging, hosted community and owned forum channels by discovery, control, member effort, moderation and exit.
Section
Strategy
Strategy
A ninety-day plan that takes a community from open question to pilot decision
Use a 90-day community plan to verify member need, prepare governance, run a bounded English pilot and make an evidence-led continuation decision.
Strategy
A community planning template with fields for purpose, people, rules and review
Complete a practical community plan for England with fields for purpose, membership, activities, staffing, rules, risks, measures and review decisions.
Strategy
A community strategy that connects one member need to staffing, channels and evidence
Plan an English community for 2027 by connecting a researched member need to activities, staffing, safeguards, channel choices and decision evidence.
Strategy
Community management strategy framework: build one from a single member outcome
Build an English community strategy from one member outcome, a defined activity, operating responsibilities, safeguards and decision measures.
Strategy
Community management strategy mistakes to avoid
Explore ten community management strategy mistakes, from platform-first planning to unclear moderation, data collection and measures of success.